|Please contact us by one of the following ways... to order or for quick answers to any questions on any of the wide variety of products or services we provide:
1. Need Instant Help? Live Chat: Toll-free: 1.866.666.1993 or 1.407.622.1993 or 407.740.6605
2. Email ... email@example.com
3. Fax ... 1.407.622.6611
4. Secure Online Ordering ... Verisign Secure Site - 100% Secure Shopping
5. Mail ... BrandComet.com, P.O. Box 947819, Maitland, FL 32794-7819
Credit Card Authorization Form can be found at... http://www.creditcardformonline.com
Please copy the ten-letter item numbers of the products you wish to order (located on each product page) and then call, email, fax, mail, or complete the on-line order process to place your order.
*Note: If you know the item and quantity you need, but have questions about the set-up costs, production lead time, rush service, artwork format, or any other questions, call us toll-free at 1.866.666.1993 and our customer service representatives will be happy to answer your questions and help expediate your order.
What is the Order Process? If you have questions during any of the step below, please to contact us by phone at (866) 666.1993 or 407.622.1993, or email us at: firstname.lastname@example.org
Order / Request Quote / Request Info...
Complete the information on the, Order, Request Quote or Request Info on the product details page by clicking the “Order” or "Request Quote" or Request Info" icon or contact a sales representative by calling toll free at (866) 666.1993. You may also contact us by email at email@example.com. For "Requests Information" or "Request Quote" we will respond by sending you "More Information" or sending you a "Quote".
After we receive your "Request to Quote" - We will send a “Quote” of the items you have selected and with that "Quote" we will attach a “Credit Card Authorization Form” (in Word format) to an email back to you. Please complete, sign, and return fax to 407.622.6611 to proceed with the "Ordering" process. You can also scan the “Credit Card Authorization Form” and complete and sign the form and attach to reply email. You can also find our “Credit Card Authorization Form” at http://www.creditcardformonline.com . After we receive a completed and signed “Credit Card Authorization Form” we will send you an “Order Acknowledgement / Invoice”. Please complete, sign, and return fax to 407.622.6611 to start the "Ordering" process. You can also scan the “Order Acknowledgement / Invoice” and complete and sign the forms and attach to reply email.
For "Orders", we will send you a “Credit Card Authorization Form” " after receiving all of your information, we will contact you by phone or email, to confirm and finalize all aspects of your information submitted, including answering any questions you have and confirming your method of payment. Please complete, sign and return fax the “Credit Card Authorization Form” to 407.622.6611 to proceed with the “Ordering” process. We will then send an “Order Acknowledgement / Invoice” to be approved and signed and fax back to us at 407.622.6611. At this same time we will need your “Artwork” to prepare for the “Production Process”. Please send as an attachment to an email to us the “Artwork” you want on the product. Send to firstname.lastname@example.org. We would prefer it in Vector format but any other format you have will do.
Upon receipt of the “Credit Card Authorization Form” we will provide an “Order Acknowledgment / Invoice” for your review and approval covering all aspects, costs, and timing of the project. The credit card will not be charged until you approve the "Order Acknowledgment / Invoice. Again, the Credit Card Authorization Form can be found at http://www.creditcardformonline.com
A BrandComet.com Team Member person will guide you through the following steps.
Send your artwork as a vectored .ai or .eps file and send to email@example.com. If you can't to do this then just send us your existing artwork files and we will convert them.
Before we can send you your free electronic artwork proof; BrandComet.com requires customers to provide payment. This is done by filling out our credit card authorization form. Please note your credit card will not be charged until you have signed and returned the credit card authorization form, signed and returned the Invoice / Order Acknowledgement and a approved and signed Artwork Approval Form.
4. Review and Approve Order Acknowledgment and Artwork Proof
Please note your credit card will not be charged until you have signed and returned the credit card authorization form, signed and returned the Invoice / Order Acknowledgement and a approved and signed Artwork Approval Form. Your Order will not proceed without all of the above steps being completed.
5. Ship Order
Your order will be shipped once production has been completed.
1. BrandComet.com's Lowest Price Guarantee... Your lowest price guarantee - if you find a lower catalog price on any product on any of BrandComet.com's websites, that you have purchased from us within the last 30 days, or are looking to purchase from BrandComet, we will gladly match that pricing (excluding any advertised specials, closeouts, or liquidation sales). The lowest price guarantee applies to any items that are the same style/brand, same size/quantity, same material/color, and same decoration/imprint.
2. BrandComet.com's Free Sample Policy... We gladly will provide you with one free sample - all you have to do is provide the ten-letter item number and cover the cost of shipping and handling. For samples costing less than $5.00 the shipping and handling fee is $7.95 which covers removal from inventory, individual packaging, and ground freight (shipping waived if carrier account number is provided). Please contact us for samples costing more than $5. Requests for samples are normally shipped from stock the same or next day. The cost of the shipping and handling is fully credited upon placement of order for that item. So now you can try before you buy. Some restrictions may apply on certain items and BrandComet.com does reserve the right to limit or deny sample requests. Please call 1-866-666-1993, and a BrandComet.com customer service representative will assist you with your sample request.
3. BrandComet.com's Free Paper or Electronic Proof Policy... BrandComet.com will fax or email you for free a proof of the artwork layout in acutal size for your approval before the final production of your order. Artwork proofs will be sent either via fax or email - please specify which you would prefer when placing order.
4. BrandComet.com's Free Artwork... BrandComet.com will gladly provide one artwork proof after scaling, typesetting text, and minor clean-up of your artwork for free. We will gladly provide a quote for logo creation or artwork graphic design which is not included.
5. BrandComet.com's No Order Processing Fee Policy... BrandComet.com never charges an order processing fee, unlike some of our competitors.
6. BrandComet.com's Free Rush Production Service Policy... BrandComet.com has 1000's of products available for free rush production service. Contact our customer service department toll-free at 1-866.666.1933 to inquire about specific products.
7. BrandComet.com's Credit Card Guarantee... BrandComet.com is committed to the security of our websites. Credit card purchases are often insured by the credit card company, yet also often with a deductible of $50. If confirmed credit card fraud should occur in a transaction with our websites, your $50. deductible is covered by BrandComet.com, removing your deductible risk. We assure you BrandComet.com is committed to your peace of mind, and that you should feel comfortable each time you visit our sites to request a sample, place an order, or get information.
8. BrandComet.com's Free Gift with your first $500.00 order.
9. Knowledgeable BrandComet's Representatives... BrandComet has knowledgeable and seasoned marketing representives available to help you with all your marketing and advertising needs. You can have confidence in our advice. We have loads of experience especially with some of the most successful advertising campaigns anywhere.
10. Largest Product Selection Anywhere... We provide you with the world largest online selection of promotional products, apparel, food gifts, traffic building promotions and printing. More choices means you get exactly what you are looking for even hard to products. More choices also means much lower prices. Most of other companies in our industry don't show you the selection products and services that BrandComet.com does.
11.BrandComet.com provides you with personalized service. We treat every customer if they are our only customer because we value your business. Our Customer Service Team are the best anywhere, and we make sure you get the very best personalized service possible.
12. Your Price: We provide you with not only many products that are EQP pricing ( On Sale Items ) but on all products you will also get discount bulk pricing. We guarantee the lowest prices because there are no middlemen and you get factory direct prices. You can buy customized bulk, buy blank or buy one.
13. Our goal: Is to deliver the best retail quality products to the best customers in the world at the lowest prices. We work everyday to earn your repeat business and trust.
14. BrandComet.com - Our Expertise: Our Customer Service Team have real expertise in promotions, tradeshow giveaways, corporate gifts, event giveaways, customized products, stadium events, logo printing, commercial printing, and advertising tactics that will give you the results you want. They can advise you on current Specials, the newest products and can get you the best possible price.Your personal account manager will help you find advertising specialty items at the best possible price. Ask us for unique ideas about advertising and marketing, all customized to fit your promotions.
15. BrandComet.com - Rush Deadlines: We know that you need your products delivered on time. We work to make sure that all details - like the logo imprinted correctly and other details are met for company events, tradeshows, sale promotions, customer incentives, employee incentives, brand building and more. We know you need to have your merchandise delivered on time.
1. Send Artwork to: firstname.lastname@example.org
2. Please send us your artwork as an email attachment.
3. Again, send your artwork to email@example.com or fax a hard copy to: 1.407.622.6611.
4. Format Needed for Artwork Attachment - Assuming you have an electronic version of your artwork, ( we would prefer an electronic version if possible using Adobe Illustrator version CS 3 - in either EPS or PDF format ).
5. Please include any wording you would like to add, and kindly give us an idea of how you would like this layed out.
6. If you know the PMS Colors you would like to use or are using in your artwork please describe in your email.
7. Or, send whatever you have, and our graphic designers will convert anything provided ( even including a faxed sketch ).
8. If you need any help in sending your artwork please call our Customer Service Department at 1.866.666.1993 for additional assistance.
Email us at firstname.lastname@example.org to request a "Free Catalog". We will need your name, address, company name, email address and a phone number to send you a catalog. If you are shopping for a special event, meeting, trade show or convention or other let us know what type of products you're looking for, and give us your event in-hands date and we will have our sales department email you a few popular product suggestions. If you need any help in sending your request please call our Customer Service Department at 1.866.666.1993 for additional assistance. You can also view our newest eCatalog, located at the top of this page on the navigation bar under Shop by eCatalog.
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